Exclusive 1 hour Onsen Hot Pools Queenstown
Highlights & inclusions
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August 2026
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Highlighted reviews
Had the most wonderful hour soak in the hot pool. Perfect weather with the roof open and gorgeous view of the Shotober River with added entertainment of the jet boat going past. Included a wine and chocolate which was a lovely touch. Staff friendly. Only issue was a gentleman who opened our door while we were in the tub....wrong room! Lucky enough were getting changed at that point or could have been more awkward. Perhaps they need a door handle sign for Occupied!
Amazing time at the onsen and very close to main city centre
What you can expect
Relaxing in an Onsen Hot Pool as your cares melt away with views of Queenstown’s breathtaking scenery at the same time. Soak in the stunning views and breathe in the crisp mountain air while your body is immersed in the healing waters, invigorating massage and stimulating warmth of the exclusive pools.
All Onsen Hot Pools are situated in exclusive bathing rooms lined with fragrant cedar, each equipped with its own changing area and shower. All rooms offer scenic views of majestic mountains.
When you’ve gotten used to your surroundings, the front wall and roof can be retracted by pressing a button, enabling you to turn your soak into a sublime al fresco experience. When night falls, the lights can be dimmed, enabling you to view a symphony of stars overhead. Should you wish to close the room again, just press the button once more. You also have the option of leaving the wall and roof in their original positions while enjoying the scenery through the gaping picture windows.
Evening pools (after sunset) include a lantern package where you will be surrounded by the ethereal glow of burning lanterns as you gaze up at the night sky to see the southern constellations floating in the inky blackness above. This is a sublime experience to be shared with a very special someone.
Location
What you need to know
- Courtesy coach pick up from central Queenstown or self-drive (10mins from town)
- 1-hour exclusive pool room with stunning views
- Retractable roof
- Changing area, shower & towel
- Lantern package (evening pools after sunset only)
- There will be No complimentary drink and snack included.
- Allow 2 hours (includes a 1-hour exclusive pool room & return transfers from Queenstown)
- Every hour (open from 9am - 10pm)
- Pick up is from outside The Station building on Camp street or self-drive to Arthur's Point (10 mins from town)
- Operates daily all year
- Are the Onsen Hot Pools exclusive or shared with others? The Onsen Hot Pools in Queenstown is an exclusive experience, so each cedar hot tub is located in its own exclusive room. When you make a booking online, you are booking for the room.
- Are towels provided at Onsen Hot Pools? Towels are provided for you in the pool room at Onsen Hot Pools, so there's no need to bring your own! You can also read about everything you need to bring to Onsen Hot Pools in our blog post.
- I would like to do a sunset session at the Onsen Hot Pools in Queenstown. Is this possible? The Exclusive Onsen Hot Pools in Queenstown is open from 9am to 10pm daily, so pools are available to book at the sunset and after dark.
- Can I buy a gift voucher for Onsen Hot Pools in Queenstown? The Onsen Hot Pools in Queenstown are a great experience to gift to friends or family. You can purchase a gift voucher for Onsen Hot Pools by navigating to the 'Gift Voucher' tab underneath the main image on the Onsen Hot Pools page of Everything New Zealand.
- Can we have 4 adults and 1 child in one pool? Each exclusive Onsen hot pool room has an absolute maximum capacity of 4 people, including both adults and childrenYou cannot fit 4 adults and 1 child into a single pool at Onsen Hot Pools in Queenstown; you must book two pools for a group of five.
- Do you have any pools that would accommodate more than 4 people? Due to health and safety reasons there is a maximum limit of 4 x people per pool room at Onsen Hot Pools in Queenstown.
- Queenstown's only public hot pools
- Eight exclusive pool rooms with shower & changing area
- Rooms feature retracting roof for indoor/outdoor experience
- Free hourly shuttle-bus from central Queenstown
- Open 7 days a week, 9am – 11pm
- Exclusive, peaceful, natural surroundings
- Amazing views – regardless of indoor/outdoor choice
- Up to 4 adults can fit comfortably in each spa, ideal for individuals, couples or families
- Child rates apply 5-11yrs (must be accompanied by an adult)
- Children under 5 years of age are not permitted in the pools at any time. Kids aged 5-11 are not permitted in the pools after 5 pm
- Pools continually refreshed with clean pure alpine water
- Swimwear is compulsory
- Pools after sunset include a lantern package
- When claiming a Gift Voucher we recommend booking 6 weeks in advance to avoid disappointment
- If you wish to cancel a booking please provide at least 48 hours’ notice
- Clients must arrive 15 mins. prior to their booking time.
Recent reviews
Had the most wonderful hour soak in the hot pool. Perfect weather with the roof open and gorgeous view of the Shotober River with added entertainment of the jet boat going past. Included a wine and chocolate which was a lovely touch. Staff friendly. Only issue was a gentleman who opened our door while we were in the tub....wrong room! Lucky enough were getting changed at that point or could have been more awkward. Perhaps they need a door handle sign for Occupied!
Overpriced and they forgot to pick us up
Amazing time at the onsen and very close to main city centre
